Our Areas of Expertise

Here are some of the ways we can assist your organization:

LEADERSHIP DEVELOPMENT

Leadership development is crucial for creating a positive and effective work environment, driving organizational success, fostering personal and professional growth, and achieving the organization's key objectives. Too often, leaders are thrust into positions reluctantly, earlier than anticipated, and without the skillset for success.

Our workshops involve two streams:

New supervisor development
Continued management team development

Our leadership development workshops help you achieve your key objectives by investing in improving your team's skills!

STRATEGIC PLANNING

Strategic Planning can mean many different things. Simply, it is a process whereby a Council or Board of Directors will set a long-term, high-level plan that will guide decision-making well into the future.

While there are many ways to go about this, the process is dictated by time, money, and the nature of the organization. We will facilitate discussions in a variety of areas including:

“Where are we now?”
“Where should we be going?”
“How do we get there?”
Developing a road map for long-term decision-making for staff and Council/Board
Using the road map to make decisions
Matching activities with the long-term plan
Aligning the financial plan with the activities

COUNCIL/BOARD ORIENTATION

With each election, the culture of the Council or Board may differ, politics may vary, and returning Councilors or Board members may be more confident in their roles. Providing each new Council or Board with the information required to get off to a good start and govern successfully is a critical piece to the success of the group. The Municipal Services Group can lead your Council or Board through this orientation in a fun and engaging way.

ORGANIZATIONAL REVIEWS

An organization will undertake an organizational review for many reasons and the scope may be small or large. These are generally a planned systematic review of an organization's processes, work environment, operations, and organizational structure. The assessment process guides the development of recommendations and action plans to achieve organizational objectives.

EMERGENCY PREPAREDNESS

For municipal leaders and business decision-makers across Alberta, emergency preparedness is not just a legal obligation—it’s a strategic investment in resilience and continuity. Alberta’s emergency management framework, led by the Alberta Emergency Management Agency (AEMA), provides a structured yet adaptable foundation for municipalities and organizations to develop and sustain comprehensive emergency plans. Through initiatives like the Emergency Management Preparedness Program (EMPP), AEMA equips local authorities with funding, training, and guidance to ensure readiness at every level. Municipalities are mandated to assess risks, establish response protocols, and coordinate trained personnel and resources, all under the standards set by Alberta’s Emergency Management Act and Occupational Health & Safety Code.

The private sector also plays a critical role. Business continuity depends on effective collaboration with municipal emergency services, robust internal contingency plans, and clear communication strategies during crises. From wildfire evacuations to infrastructure disruptions, recent events underscore the need for scenario-based planning and mutual support networks. Tools like Alert Ready enable real-time communication, while coordinated planning helps minimize disruption and accelerate recovery. At The TMS Group, we work alongside community leaders and businesses to foster preparedness that is proactive, integrated, and designed to protect both people and operations when it matters most.

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