Our Areas of Expertise

Our workshops involve two streams:

• New supervisor development

• Continued management team development

Our leadership development workshops help you achieve your key objectives by investing in improving your team's skills!

Strategic Planning can mean many different things. Simply, it is a process whereby a Council or Board of Directors will set a long-term, high-level plan that will guide decision-making well into the future.

While there are many ways to go about this, the process is dictated by time, money, and the nature of the organization. We will facilitate discussions in a variety of areas including:

• “Where are we now?”
  “Where should we be going?”
  “How do we get there?”

• Developing a road map for long-term decision-making for staff and Council/Board

• Using the road map to make decisions

• Matching activities with the long-term plan

• Aligning the financial plan with the activities

With each election, the culture of the Council or Board may differ, politics may vary, and returning Councilors or Board members may be more confident in their roles. Providing each new Council or Board with the information required to get off to a good start and govern successfully is a critical piece to the success of the group. The Municipal Services Group can lead your Council or Board through this orientation in a fun and engaging way.

An organization will undertake an organizational review for many reasons and the scope may be small or large. These are generally a planned systematic review of an organization's processes, work environment, operations, and organizational structure. The assessment process guides the development of recommendations and action plans to achieve organizational objectives.